Is Mint Mobile Worth the Switch? Drivers Report 5G Loss While Using GPS for Uber, DoorDash & Instacart

1. The Problem: 5G Drops & GPS Failures on the Job

• Some delivery and rideshare drivers using Mint Mobile report losing 5G signal mid-shift, leading to navigation issues.

• GPS freezes, causing drivers to miss exits, make wrong turns, and struggle with rerouting.

• For gig workers who rely on real-time navigation, these disruptions can impact their ability to complete deliveries efficiently.

2. The Cost of Delays: Every Minute Matters

• Many drivers say they are already dealing with low per-delivery pay on apps like Uber Eats, DoorDash, and Instacart.

• Any reroute, wrong turn, or delay due to GPS failure means wasted gas, lost time, and fewer completed orders.

• In an industry where time equals money, technical issues can cut into a driver’s earnings.

3. Customer Service? Frustrations Mount

• Some drivers who reached out to Mint Mobile customer service say their concerns were not resolved.

• A common response from Mint is that because it’s a prepaid plan, troubleshooting options are limited.

• Unlike postpaid carriers, which may offer network prioritization or additional support, Mint’s prepaid structure leaves some drivers with fewer options.

4. The Cost vs. Competitors: Is It Really a Deal?

• Mint Mobile’s cheapest unlimited plan is $40/month, but…

  • You must prepay for at least three months (or up to 12 months for better pricing).

  • No refunds or adjustments if service is unreliable.

• Some drivers compare this to MetroPCS and Xfinity Mobile:

  • Similar pricing ($40-$50/month)

  • No need for large upfront payments

  • More reliable data speeds in their experience

5. The Verdict: Is Mint Mobile a Smart Choice for Gig Workers?

• For those who rely on mobile data for work, an unreliable connection could lead to financial losses.

• While Mint Mobile may offer long-term savings, the trade-off in network consistency and prepaid commitments is something drivers should consider.

• Many drivers suggest testing a service before committing long-term, especially if using it for work.